Financial Assistance

We are pleased to offer charity care and financial assistance to patients with limited resources and inadequate medical insurance coverage. Eligibility is determined by total family income/assets. The patient is encouraged to apply for other assistance available to pay hospital charges (Medicaid, Medicare, private insurance) before being discharged.

OhioHealth's charity care policy
OhioHealth tailors its policies to address the needs of each community it serves. In Columbus, we have a unique healthcare system where all of the not-for-profit hospitals provide high quality care to everyone, regardless of their ability to pay. This system allows OhioHealth to provide one of the most compassionate charity care policies to individuals and families who cannot pay for medically necessary healthcare services they receive at our facilities. OhioHealth's charity care policy for its Columbus hospitals includes:

Charity care guidelines that provide free care for individuals and families who earn less than 200 percent of the federal poverty level
Sliding scale fees to provide substantially discounted care for individuals and families who are between 200 and 400 percent of the Federal poverty level
Hardship policy for those patients who would not otherwise qualify for charity care but have unique circumstances

Patients are encouraged to apply for financial assistance as early in the process as possible, as untimely applications for financial assistance may be denied. Patient residing in out of system service areas are encouraged to discuss financial assistance limitations to coverage for non-emergency care with a hospital financial counselor.

In many cases, OhioHealth offers interest free loan for up to one year to assist patients.

In addition, an uninsured discount policy became effective January 1, 2005, for individuals without insurance who do not quality for charity care.

For more information about finanical assistance, please contact customer service at 800-837-2455 or contact a financial counselor using the phone numbers listed below: